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Terms & Conditions

Last updated: 25/09/2025

Welcome to FLY (fly.hostnameserver.com). These Terms & Conditions (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from our store, you agree to these Terms. Please read them carefully before placing any order.

1. General Use of the Website

  • This website is owned and operated by FLY.

  • You agree to use the site only for lawful purposes and in compliance with applicable laws, including Pakistan Electronic Crimes Act (PECA) 2016 and international regulations.

  • We may modify, suspend, or discontinue services without prior notice.

2. Eligibility

  • You must be at least 18 years old (or the legal age in your country) to make a purchase.

  • By placing an order, you confirm that all details provided are true, accurate, and complete.

3. Products & Customization

  • We specialize in custom T-shirt printing. Designs, logos, and text uploaded by customers are their responsibility.

  • You must ensure that your design does not infringe on copyrights, trademarks, or other third-party rights.

  • We reserve the right to reject any order containing offensive, illegal, or inappropriate content.

4. Pricing & Payments

  • All prices are listed in [currency] and include applicable taxes (unless stated otherwise).

  • We reserve the right to update prices at any time without notice.

  • Payments must be made in full before order processing.

  • We use secure third-party payment gateways. We do not store your complete payment details.

5. Orders & Fulfillment

  • Once you place an order, you will receive a confirmation email.

  • Orders cannot be canceled once production begins (custom products are made to order).

  • Processing and delivery times are estimates; delays may occur due to factors beyond our control (e.g., courier issues, supply chain delays).

6. Shipping & Delivery

  • We deliver locally and internationally (subject to carrier availability).

  • Shipping charges and estimated delivery times will be shown at checkout.

  • We are not liable for delays caused by third-party courier services, customs, or incorrect delivery information provided by the customer.

7. Returns & Refunds

  • Customized products are non-refundable and non-exchangeable unless they are defective or incorrect due to our error.

  • For eligible returns, please notify us within 7 days of receiving the product.

  • Refunds (if applicable) will be processed to the original payment method.

(See our Refund & Return Policy for full details.)

8. Intellectual Property

  • All content on our website (text, graphics, images, logos, product descriptions, software) is owned by FLY or licensed to us.

  • You may not copy, reproduce, distribute, or exploit any content without our written permission.

  • Custom designs uploaded by customers remain the intellectual property of the customer, but you grant us a limited license to use them for fulfilling your order.

9. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our liability for defective products is limited to repair, replacement, or refund (as per our Refund Policy).

  • We do not guarantee uninterrupted or error-free operation of the website.

10. User Responsibilities

You agree not to:

  • Upload unlawful, harmful, or infringing content

  • Interfere with the website’s functionality or security

  • Misuse our services for fraudulent purposes

  • Impersonate another individual or provide false details

11. Privacy & Data Protection

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data in compliance with PECA, GDPR, and other applicable laws.

12. Governing Law & Jurisdiction

  • These Terms are governed by the laws of Pakistan.

  • International customers agree that any disputes will be subject to Pakistani jurisdiction, unless local consumer protection laws require otherwise.

13. Changes to Terms

We may update these Terms at any time. Updates will be posted on this page with a new “Last updated” date. Your continued use of the site after changes constitutes acceptance.

14. Contact Us

For questions about these Terms & Conditions, please contact us:

FLY (Custom T-Shirt Store)
📧 Email: product@fly.com
📞 Phone: +1-202-394-7151
🏢 Address: 

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